Returns and Refunds Policy

At Ambika Veg and Vegan Shop, we prioritize the freshness of our plant-based products; therefore, we offer returns or replacements on items that arrive damaged or incorrect. Due to the perishable nature of food, please contact us within 24 hours of delivery to initiate a claim.

Return Process

• 1.
  Inspect Your Order

  Thoroughly check your groceries upon arrival for any signs of damage, spoilage, or missing items.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and clear photos of the affected products.

• 3.
  Verification Process

  Our quality assurance team will review your request within 48 hours to confirm the eligibility for a refund or reshipment.

• 4.
  Receive Resolution

  Once approved, a credit will be applied to your original payment method or a fresh replacement will be dispatched immediately.